No matter how good your reputation is, no one is going to win every job you bid. Stack the deck in your favor by applying the following strategies and win more jobs today!
- Build trust and credibility: Establishing trust and credibility is crucial in the roofing industry. One way to achieve this is by offering free roofing inspections and estimates. Roof Chief has industry leading estimating and proposal tools enabling you to do this quickly and accurately. This allows you to assess the condition of the roof and provide an accurate estimate of the cost of repairs or replacement. It also gives you the opportunity to showcase your expertise and professionalism. In addition, make sure to have a strong online presence with customer reviews and testimonials to back up your claims.
- Offer multiple options: When it comes to roofing, there are often multiple solutions to a problem. By offering different options, you give the customer the power to make an informed decision based on their budget and needs. For example, you could offer different materials or styles of roofing, as well as various payment plans. This shows that you are flexible and willing to work with the customer to find the best solution.
- Provide exceptional customer service: Great customer service can be a major differentiator in the roofing industry. Make sure to communicate clearly and promptly with the customer throughout the process, from the initial inspection to the final installation. Address any concerns or questions they may have, and make sure they feel valued and heard. Follow up after the job is completed to ensure their satisfaction and address any issues that may arise. Happy customers are more likely to refer you to their friends and family, which can lead to more business in the future.